About the rules
The "KenoGO Rules" is the official governing document for all KenoGO games. It begins with definitions (such as Act, Approved, Bonus Factor, Customer Service, Drawing/Draw/Drawn, Entry, Game of KenoGO, Heads or Tails, Hot and Cold, and Jackpot Level) and covers the game rules, draw procedures, prize and jackpot structures, and prize sharing.
The current version is KenoGO Rules - 04.09.2025 (PDF, 28 pages).
The full rules are published as a hosted PDF document. If the document does not open, please contact our Customer Service team at [email protected].
Key topics covered
- Definitions and interpretation
- How to participate and submit entries
- KenoGO Classic, KenoGO Bonus, KenoGO Jackpot and Heads or Tails game rules
- Draws and determination of drawn numbers
- Prize tiers, jackpot levels and Bonus Factors
- Maximum payouts, pro-rating and prize sharing
- Claiming and payment of prizes